Online catalog | library@petra - physical collection

Showing 6.751 - 6.760 from total of 7.847 item(s)

Quality in services : a short review

Author Widjaja, Deborah Christine ISBN Unknown Edition Unknown Dimension 29 cm.

Access no.	Call number	Location	Status
Access no.01508/08	Call numberUKP 658.812 Wid Q	LocationLibrary - 8th Floor	Status Available

Menerapkan customer retention melalui pendekatan customer strategy-naive to natural modelstm

Author Rumambi, Leonid Julivan ISBN Unknown Edition Unknown Dimension Unknown

Access no.	Call number	Location	Status
Access no.01593/08	Call numberUKP 658.812 Rum M	LocationLibrary - 8th Floor	Status Available

Author Widiawan, Kriswanto ISBN Unknown Edition Unknown Dimension 28 cm.

Access no.	Call number	Location	Status
Access no.01836/08	Call numberUKP 658.812 Wid E	LocationLibrary - 8th Floor	Status Available

Penggunaan metode quality function deployment untuk peningkatan kualitas layanan supermarket X

Author Widiawan, Kriswanto ISBN Unknown Edition Unknown Dimension 28 cm.

Access no.	Call number	Location	Status
Access no.01847/08	Call numberUKP 658.812 Wid P	LocationLibrary - 8th Floor	Status Available

Kebutuhan perusahaan terhadap customer relationship management

Author Widiawan, Kriswanto ISBN Unknown Edition Unknown Dimension 28 cm.

Access no.	Call number	Location	Status
Access no.01848/08	Call numberUKP 658.812 Wid K	LocationLibrary - 8th Floor	Status Available

Customer relationship management: concept and tools

Author Buttle, Francis ISBN 9789793323039 Edition Unknown Dimension 24 cm.

Access no.	Call number	Location	Status
Access no.02257/08	Call number658.812 But C	LocationLibrary - 7th Floor	Status Available

Discovering the soul of service: the nine drivers of sustainable business success

Author Berry, Leonard L. ISBN 0684845113 Edition Unknown Dimension 24 cm.

Access no.	Call number	Location	Status
Access no.02423/08	Call number658.812 Ber D	LocationLibrary - 7th Floor	Status Available

Connecting with your customers

Author Unknown ISBN 1422103234 Edition Unknown Dimension 21 cm.

Access no.	Call number	Location	Status
Access no.02621/08	Call number658.812 Con	LocationLibrary - 7th Floor	Status Available

Relationship selling

Author Johnston, Mark W. ISBN 9780071274715 Edition 2nd ed. Dimension 25 cm.

Access no.	Call number	Location	Status
Access no.02624/08	Call number658.812 Joh R	LocationLibrary - 7th Floor	Status Available

Author Tjahjono, William ISBN Unknown Edition Unknown Dimension 30 cm.

Access no.	Call number	Location	Status
Access no.03447/08	Call number(T) 658.812 Tja A	LocationLibrary - 8th Floor	Status Available