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Discovering the soul of service: the nine drivers of sustainable business success

Berry, Leonard L. Unknown The Free Press (New York, 1999) (eng) English 0684845113 Unknown Unknown CUSTOMER SERVICES-MANAGEMENT-CASE STUDIES; Unknown Unknown

Physical dimension
xiv, 269 p. 24 cm. ill.

Summary / review / table of contents

No summary / review / table of content available


Copies
Access no. Call number Location Status
02423/08 658.812 Ber D Library - 7th Floor Available