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Discovering the soul of service: the nine drivers of sustainable business success
Berry, Leonard L.
Additional author
Not available
Publisher
The Free Press
Year of publication
1999
Publication place
New York
Language
(eng) English
ISBN
0684845113
Series
Not available
Edition
Not available
Subject
CUSTOMER SERVICES-MANAGEMENT-CASE STUDIES
Note
Not available
Abstract
Not available
Number of pages
xiv, 269 p.
Dimension
24 cm.
Other description
ill.
Summary / review / table of contents
Not available
Copies
Access no.
Call number
Location
Status
02423/08
658.812 Ber D
Library - 7th Floor
Available
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