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Evaluasi kepuasan konsumen dengan metode servqual dan kano termodifikasi: studi kasus di PT Indojaya Makmur Estusae

Widiawan, Kriswanto Theresia, Nila Fakultas Teknologi Industri Jurusan Industri UK Petra (Surabaya, 2004) (ind) Indonesian Unknown Unknown Unknown MARKETING RESEARCH; Unknown Unknown
Physical dimension
17 p. 28 cm. Unknown
Summary / review / table of contents

No summary / review / table of content available

Copies
Access no. Call number Location Status
01836/08 UKP 658.812 Wid E Library - 8th Floor Available