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Layanan ekstrem bagi pelanggan
Nulman, Philip R.
Additional author
Ruma, Frederik
Publisher
Mitra utama
Year of publication
2002
Publication place
Jakarta
Language
(ind) Indonesian
ISBN
979908508X
Series
Not available
Edition
Not available
Subject
CUSTOMER SERVICE
Note
Not available
Abstract
Not available
Number of pages
viii, 255 p.
Dimension
20 cm.
Other description
Not available
Summary / review / table of contents
Not available
Copies
Access no.
Call number
Location
Status
03786/05
658.812 Nul L
Library - 7th Floor
Available
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