Services management: An Integrated approach
Looy, Bart Van
Gemmel, Paul
Prentice Hall Ptr (Harlow, England, 2003)
(eng) English
027367353X
Unknown
2nd ed.
CUSTOMER SERVICE;
Unknown
Unknown
Physical dimension
xxvi, 529 p.
25 cm.
Unknown
Summary / review / table of contents
No summary / review / table of content available
Copies
| Access no. |
Call number |
Location |
Status |
| 00478/10 |
658.812 Loo S |
Library - 7th Floor |
Available |
| 00480/10 |
658.812 Loo S |
Library - 7th Floor |
Available |
| 01133/04 |
Res 658.812 Loo S |
Library - 8th Floor |
Available |