Online catalog | library@petra - physical collection

Showing 6.681 - 6.690 from total of 7.849 item(s)

Complete book of ready to use costomer service scripts

Author Ramundo, Michael C. ISBN 0133998827 Edition Unknown Dimension 24 cm.

Access no.	Call number	Location	Status
Access no.26874/00	Call number658.812 Ram C	LocationLibrary - 7th Floor	Status Available

Quality: from customer needs to customer satisfaction

Author Bergman, Bo ISBN 0077090160 Edition Unknown Dimension 23 cm.

Access no.	Call number	Location	Status
Access no.27584/00	Call number658.812 Ber Q	LocationLibrary - 7th Floor	Status Available

Strategi Kaizen untuk kepedulian pada pelanggan

Author Wellington, Patricia ISBN Unknown Edition Unknown Dimension 24 cm.

Access no.	Call number	Location	Status
Access no.29020/00	Call number658.812 Wel S	LocationN/A	Status Available

Author Chakrapani, Chuck ISBN 0877572674 Edition Unknown Dimension 24 cm.

Access no.	Call number	Location	Status
Access no.02069/01	Call number658.812 Cha H	LocationLibrary - 7th Floor	Status Available

Customer relationship management: the bottom line to optimizing your ROI

Author Anton, Jon ISBN 0130990698 Edition Unknown Dimension 24 cm.

Access no.	Call number	Location	Status
Access no.00553/13	Call numberS 658.812 Ant C	LocationLibrary - 5th Floor / 1smt	Status Available
Access no.01717/03	Call number658.812 Ant C	LocationLibrary - 7th Floor	Status Available

Customer relations and rapport: proffesional development series

Author Forde, John E. ISBN 0538725273 Edition Unknown Dimension 23 cm.

Access no.	Call number	Location	Status
Access no.03304/03	Call number658.812 For C	LocationN/A	Status Available

Services management: An Integrated approach

Author Looy, Bart Van ISBN 027367353X Edition 2nd ed. Dimension 25 cm.

Access no.	Call number	Location	Status
Access no.00478/10	Call number658.812 Loo S	LocationLibrary - 7th Floor	Status Available
Access no.00480/10	Call number658.812 Loo S	LocationLibrary - 7th Floor	Status Available
Access no.01133/04	Call numberRes 658.812 Loo S	LocationLibrary - 8th Floor	Status Available

Relationship marketing: management of customer relationships

Author Bruhn, Manfred ISBN 0273676016 Edition Unknown Dimension 25 cm.

Access no.	Call number	Location	Status
Access no.02629/04	Call number658.812 Bru R	LocationLibrary - 7th Floor	Status Available

Harvard business review on customer relationship management

Author Unknown ISBN 1578516994 Edition Unknown Dimension 21 cm.

Access no.	Call number	Location	Status
Access no.03205/04	Call number658.812 Har	LocationN/A	Status Available

Author Freeland, John G ISBN 0071409351 Edition Unknown Dimension 24 cm.

Access no.	Call number	Location	Status
Access no.03345/04	Call number658.812 Fre U	LocationN/A	Status Available