Quality: from customer needs to customer satisfaction
Bergman, Bo
Klepsjo, Bengt
Unknown (London, 1994)
(eng) English
0077090160
Unknown
Unknown
CUSTOMER SERVICES-QUALITY CONTROL;
Unknown
Index: p. 473-478
Physical dimension
478 p.
23 cm.
ill.
Summary / review / table of contents
No summary / review / table of content available
Copies
| Access no. |
Call number |
Location |
Status |
| 27584/00 |
658.812 Ber Q |
Library - 7th Floor |
Available |