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Productivity and service quality: an essential reading for service providers
Han, Flora
Not available
Prentice-Hall
1996
Singapore
(eng) English
9813076607
Not available
Not available
SALES PROMOTION
Not available
Index: p. 183-186
xii, 186 p.
23 cm.
ill.
Not available
Access no. Call number Location Status
05876/97 658.8 Han P Not available Available
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