Customer satisfaction: how to maximize, measure, and market your company's "Ultimate Product"
Hanan, Mack
Karp, Peter
Unknown (New York, 1989)
(eng) English
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CUSTOMER SERVICE;
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Physical dimension
xiv, 193 p.
24 cm.
ill.
Summary / review / table of contents
No summary / review / table of content available
Copies
| Access no. |
Call number |
Location |
Status |
| 04950/93 |
658.812 Han C |
N/A |
Available |