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Showing 6.761 - 6.770 from total of 7.847 item(s)

Relationship marketing: Perspectives, dimensions and contexts

Author Harwood, Tracy ISBN 0077114221 Edition Unknown Dimension 24 cm.

Access no.	Call number	Location	Status
Access no.04205/08	Call number658.812 Har R	LocationLibrary - 7th Floor	Status Available

Author Raphel, Murray ISBN 979222758x Edition Unknown Dimension 24 cm.

Access no.	Call number	Location	Status
Access no.01524/09	Call number658.812 Rap C	LocationLibrary - 7th Floor	Status Available

Satisfaction: Bagaimana setiap perusahaan hebat mendengarkan suara konsumennya

Author Denove, Chris ISBN 9789792706253 Edition Unknown Dimension 23 cm.

Access no.	Call number	Location	Status
Access no.02128/09	Call number658.812 Den S	LocationLibrary - 7th Floor	Status Available

Up your service! insights: True stories of winners and losers in the quest for superior service

Author Kaufman, Ron ISBN 9810459394 Edition Unknown Dimension 23 cm.

Access no.	Call number	Location	Status
Access no.02151/09	Call number658.812 Kau U	LocationLibrary - 7th Floor	Status Available

Up your service!: Strategies and action steps to delight your customers now!

Author Kaufman, Ron ISBN 9810529597 Edition Unknown Dimension 23 cm.

Access no.	Call number	Location	Status
Access no.02429/09	Call number658.812 Kau U	LocationLibrary - 7th Floor	Status Available

Customer relationship management: a databased approach

Author Kumar , V. ISBN 9780471271338 Edition Unknown Dimension 25 cm.

Access no.	Call number	Location	Status
Access no.02244/11	Call number658.812 Kum C	LocationLibrary - 7th Floor	Status Available
Access no.02245/11	Call number658.812 Kum C	LocationLibrary - 7th Floor	Status Available
Access no.03993/09	Call number658.812 Kum C	LocationLibrary - 7th Floor	Status Available

Customer relationship management: concepts and technologies

Author Buttle, Francis ISBN 9781856175227 Edition 2nd ed. Dimension 24 cm.

Access no.	Call number	Location	Status
Access no.02246/11	Call number658.812 But C	LocationLibrary - 7th Floor	Status Available
Access no.02247/11	Call number658.812 But C	LocationLibrary - 7th Floor	Status Available
Access no.04488/09	Call number658.812 But C	LocationLibrary - 7th Floor	Status Available

Customer relationship management: A people, process and technology approach

Author Wagner, William P. ISBN 1423900847 Edition Unknown Dimension 23 cm.

Access no.	Call number	Location	Status
Access no.00105/10	Call number658.812 Wag C	LocationLibrary - 7th Floor	Status Available
Access no.00106/10	Call number658.812 Wag C	LocationLibrary - 7th Floor	Status Available

Services marketing: Integrating customer focus across the firm

Author Zeithaml, Valarie A. ISBN 9780071263931 Edition 5th ed Dimension 24 cm.

Access no.	Call number	Location	Status
Access no.00381/10	Call number658.812 Zei S	LocationLibrary - 7th Floor	Status Available
Access no.00382/10	Call number658.812 Zei S	LocationLibrary - 7th Floor	Status Available
Access no.00424/10	Call numberRes 658.812 Zei S	LocationLibrary - 8th Floor	Status Available
Access no.00425/10	Call number658.812 Zei S	LocationLibrary - 7th Floor	Status Available
Access no.00426/10	Call number658.812 Zei S	LocationLibrary - 7th Floor	Status Available

Etika customer service

Author Kasmir ISBN 9793654279 Edition Ed. 1 Dimension 20 cm.

Access no.	Call number	Location	Status
Access no.00666/10	Call number658.812 Kas E	LocationLibrary - 7th Floor	Status Available