Up your service! insights: True stories of winners and losers in the quest for superior service
Kaufman, Ron
Unknown
Ron Kaufman Pte. Ltd. (Singapore, 2002)
(eng) English
9810459394
Unknown
Unknown
CUSTOMER SERVICE;
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Unknown
Physical dimension
xix, 247 p.
23 cm.
ill.
Summary / review / table of contents
No summary / review / table of content available
Copies
| Access no. |
Call number |
Location |
Status |
| 02151/09 |
658.812 Kau U |
Library - 7th Floor |
Available |