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Service management: mewujudkan layanan prima
Tjiptono, Fandy
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Andi Offset
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(ind) Indonesian
9789792930467
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ed. 2
SERVICE INDUSTRIES-MANAGEMENT
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xvi, 422 p.
23 cm.
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Access no. Call number Location Status
02224/12 338.4700068 Tji S Library - 7th Floor Available
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