Online catalog | library@petra - physical collection

Showing 6.701 - 6.710 from total of 7.830 item(s)

Service quality: research perspectives

Author Schneider, Benjamin ISBN 0761921478 Edition Unknown Dimension 23 cm.

Access no.	Call number	Location	Status
Access no.01732/05	Call number658.812 Sch S	LocationLibrary - 7th Floor	Status Available
Access no.03628/16	Call number658.812 Sch S	LocationLibrary - 7th Floor	Status Available

Author Carlaw, Peggy ISBN 0070779740 Edition Unknown Dimension 23 cm.

Access no.	Call number	Location	Status
Access no.02165/05	Call number658.812 Car B	LocationLibrary - 7th Floor	Status Available

Relationship marketing: strategy and implementation

Author Unknown ISBN 0750636262 Edition Unknown Dimension 24 cm.

Access no.	Call number	Location	Status
Access no.02230/05	Call number658.812 Rel	LocationLibrary - 7th Floor	Status Available

CRM at the speed of light: essential customer strategies for the 21st century

Author Greenberg, Paul ISBN 0072231734 Edition Unknown Dimension 24 cm.

Access no.	Call number	Location	Status
Access no.02357/05	Call number658.812 Gre C	LocationLibrary - 7th Floor	Status Available

Rahasia manajemen hubungan pelanggan

Author Barnes, James G. ISBN 9795339214 Edition Unknown Dimension 23 cm.

Access no.	Call number	Location	Status
Access no.02549/05	Call number658.812 Bar R	LocationLibrary - 7th Floor	Status Available

The nuts and bolts of CRM

Author Nath, Dhruv ISBN 0070499640 Edition Unknown Dimension 24 cm.

Access no.	Call number	Location	Status
Access no.02408/05	Call number658.812 Nat N	LocationLibrary - 7th Floor	Status Available

Customer relationship management: integrating marketing strategy and information technology

Author Zikmund, William ISBN 0471271373 Edition Unknown Dimension 23 cm.

Access no.	Call number	Location	Status
Access no.03407/05	Call number658.812 Zik C	LocationLibrary - 7th Floor	Status Available

Layanan ekstrem bagi pelanggan

Author Nulman, Philip R. ISBN 979908508X Edition Unknown Dimension 20 cm.

Access no.	Call number	Location	Status
Access no.03786/05	Call number658.812 Nul L	LocationLibrary - 7th Floor	Status Available

Relationship marketing: inovasi pemasaran yang membuat pelanggan bertekuk lutut

Author Chan, Syafruddin ISBN 9792201564 Edition Unknown Dimension 23 cm.

Access no.	Call number	Location	Status
Access no.04523/05	Call number658.812 Cha R	LocationLibrary - 7th Floor	Status Available
Access no.04886/05	Call number658.812 Cha R	LocationLibrary - 7th Floor	Status Available
Access no.04887/05	Call number658.812 Cha R	LocationLibrary - 7th Floor	Status Available

Customer service: building successful skills for the twenty-first century

Author Lucas, Robert W. ISBN 0072938056 Edition 3rd ed. Dimension 26 cm.

Access no.	Call number	Location	Status
Access no.05112/05	Call number658.812 Luc C	LocationLibrary - 7th Floor	Status Available