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Layanan prima: kiat menerobos pelanggan
FERRY WIDJAJA / 13789003
LIM TJUANG U / 4225 as Advisor 1
Dra. Monica Ida Uniati , M.M. / 83-002 as Examination Committee 1
Program Diploma Pend. Kepariwisataan
Universitas Kristen Petra
1992
Indonesian
Digital Theses
D3
Tugas Akhir
Tugas Akhir No. 075/Par/1992; Ferry Widjaja (13789003)
CUSTOMER SERVICE
TRAVEL AGENTS-CUSTOMER SERVICES
Cover
Abstract TOC
Chapter 1
Chapter 2
Chapter 3
Conclusion
References
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