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Abstract TOC
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Chapter 1
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Chapter 2
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Chapter 3
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Chapter 4
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Chapter 5
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Conclusion
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References
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Appendices
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Title
Pengukuran kinerja institusi pendidikan berdasarkan kriteria Malcolm Baldrige: studi kasus di lingkungan Fakultas Teknologi Industri Universitas Kristen Petra
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Abstract TOC
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