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Analisa kualitas layanan restoran cepat saji kentucky fried chicken surabaya ditinjau dari segi kepuasan dan harapan

Marianatha, Dian Unknown Fakultas Teknologi Industri Jurusan Industri UK Petra (Surabaya, 2005) (ind) Indonesian Unknown Tugas Akhir Unknown CONSUMERS-RESEARCH; Appendix: p. 56 - 144; Unknown
Physical dimension
xv, 144 p. 30 cm. ill.
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Copies
Access no. Call number Location Status
01582/05 (T) 658.8342 Mar A Library - 8th Floor Available