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Pengaruh dining experience terhadap minat berkunjung kembali di Hutan Hujan Bistro Surabaya dengan kepuasan pelanggan sebagai variabel mediasi
Digital Theses
Creator(s)
MICHAEL MARCELINO SUTANTO / D11210436
KENNET CHRISTIAN PAWANE / D11210336
Contributor(s)
Yoel Wibowo, S.S., M.Pd., M.M. / 19-006
as Advisor 1
Endo Wijaya Kartika / 08-002
as Examination Committee 1
David Kristianto, S.E., M.M. / 21-004
as Examination Committee 2
Publisher
Universitas Kristen Petra
Source
Skripsi No. 31013154/MAN/2026; Michael Marcelino Sutanto (D11210436), Kennet Christian Pawane (D11210336)
The influence of perceived uncertainty on irrational consumption through instant gratification and perceived scarcity
Digital Theses
Creator(s)
DHARMA MIEN TJOKRO / D11220284
OCDIO HOWARD SETIAWAN / D11220334
Contributor(s)
Sherly Tanoto / 17-002
as Advisor 1
Augustinus Simanjuntak / 06-010
as Examination Committee 1
Nony Kezia Marchyta, S.E., M.M. / 19-021
as Examination Committee 2
Publisher
Universitas Kristen Petra
Source
Undergraduate Thesis No. 31013079/MAN/2026; Dharma Mien Tjokro (D11220284), Ocdio Howard Setiawan (D11220334)
Pengaruh green banking practices terhadap customer satisfaction nasabah perbankan di Indonesia
Digital Theses
Creator(s)
MOSES ARMANDO / D21250010
MICHAEL LORENZO SUHARTONO / D21250013
Contributor(s)
Njo Anastasia / 00-017
as Advisor 1
Sautma Ronni Basana / 01-020
as Examination Committee 1
Nanik Linawati / 89-001
as Examination Committee 2
Publisher
Universitas Kristen Petra
Source
Tugas Akhir No. 03020530/MM/2026; Moses Armando (D21250010), Michael Lorenzo Suhartono (D21250013)
Pengaruh service quality, product quality, store atmosphere terhadap customer loyalty melalui customer satisfaction sebagai variabel mediasi pada Djournal Coffee Bar
Digital Theses
Creator(s)
YEHEZKIEL VINCENT SETIAWAN / D11180390
Contributor(s)
Maria Praptiningsih, S.E., M.Sc.FE. / 04-041
as Advisor 1
Fransisca Andreani / 96-024
as Examination Committee 1
Publisher
Universitas Kristen Petra
Source
Skripsi No. 31012566/MAN/2024; Yehezkiel Vincent Setiawan (D11180390)
Pengaruh kualitas makanan, kualitas layanan, dan kewajaran harga terhadap kepuasan konsumen restoran Sambal Bakar Indonesia di Surabaya
Digital Theses
Creator(s)
NATHANAEL YEREMY ONGKO SUWITO / D11220212
GRACELLA IRAWAN / D11220091
Contributor(s)
Adriana Aprilia, S.Pd., M.M. / 03-019
as Advisor 1
Endo Wijaya Kartika / 08-002
as Examination Committee 1
Publisher
Universitas Kristen Petra
Source
Skripsi No. 31013147/MAN/2026; Nathanael Yeremy Ongko Suwito (D11220212), Gracella Irawan (D11220091)
Pengaruh nilai yang dirasakan konsumen terhadap niat pembelian ulang dengan kepuasan konsumen pada Drool Bakery Surabaya
Digital Theses
Creator(s)
NATHALIA SUWITO / D11210347
JUSTIN OSWALD / D11210424
Contributor(s)
Vido Iskandar, S.E., M.M. / 19-001
as Advisor 1
Endo Wijaya Kartika / 08-002
as Examination Committee 1
Publisher
Universitas Kristen Petra
Source
Skripsi No. 31013148/MAN/2026; Nathalia Suwito (D11210347), Justin Oswald (D11210424)
Pengaruh product innovation dan service innovation terhadap customer satisfaction pada Sanlong Steamboat
Digital Theses
Creator(s)
THENDY WIJAYA HERIYANTO / D11210505
Contributor(s)
Yoel Wibowo, S.S., M.Pd., M.M. / 19-006
as Advisor 1
Deborah Christine Widjaja / 96-023
as Examination Committee 1
Vido Iskandar, S.E., M.M. / 19-001
as Examination Committee 2
Publisher
Universitas Kristen Petra
Source
Skripsi No. 31013134/MAN/2026; Thendy Wijaya Heriyanto (D11210505)
Pengaruh perceived value terhadap repurchase intention pada produk blind box dengan customer satisfaction dengan variabel mediasi
Digital Theses
Creator(s)
LOUISSA MARJORIE SANTOSO / D11220038
ERIKA AIMEE GUNAWAN / D11220329
Contributor(s)
Yohan Gunawan Henuk, S.E., M.M. / 23-016
as Advisor 1
Edwin Japarianto / 02-051
as Examination Committee 1
Publisher
Universitas Kristen Petra
Source
Skripsi No. 31013040/MAN/2025; Louissa Marjorie Santoso (D11220038), Erika Aimee Gunawan (D11220329)
Pengaruh service convenience terhadap user satisfaction pada pengguna aplikasi Kopi Kenangan di Surabaya
Digital Theses
Creator(s)
IMELDA TORU KRISTANTO / D11210218
Contributor(s)
Marcus Remiasa / 91-026
as Advisor 1
Fransisca Andreani / 96-024
as Examination Committee 1
Regina Jokom / 09-017
as Examination Committee 2
Publisher
Universitas Kristen Petra
Source
Skripsi No. 31013126/MAN/2026; Imelda Toru Kristanto (D11210218)
Trust dan perceived security terhadap user loyalty melalui kepuasan pelanggan pengguna e-wallet
Digital Theses
Creator(s)
NATHALINA / D11220156
Contributor(s)
Wilma Laura Sahetapy / 10-001
as Advisor 1
Nony Kezia Marchyta, S.E., M.M. / 19-021
as Examination Committee 1
Publisher
Universitas Kristen Petra
Source
Skripsi No. 31013030/MAN/2026; Nathalina (D11220156)
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