What customers value most: how to achive business transformation by focusing on processes that touch your customers, satisfied customers, increased revenue, improved profitability
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Toronto
0471641235
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xvi, 304 p.
24 cm.
ill.
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| Access no. | Call number | Location | Status |
|---|---|---|---|
| 04077/96 | 658.812 Bro W | Not available | Available |
| 03033/99 | 658.812 Bro W | Not available | Removed |
