Analisis pengaruh service quality, customer value dan customer satisfaction terhadap customer loyalty di PT. Tosadah
Santoso, Steven AdrianUnknown
Fakultas Ekonomi Jurusan Pemasaran UK Petra (Surabaya, 2011) (ind) IndonesianUnknownSkripsiUnknownMARKETING-MANAGEMENT; Appendix: p. 97 - 124; Unknown