Measuring customer satisfaction: survey design, use, and statistical analysis methods
Hayes, Bob E.
Unknown
ASQC Quality Press (Milwaukee, Wisconsin, 1997)
(eng) English
087389362X
Unknown
2nd ed
QUESIONNARIES;
Unknown
Index: p. 267-278
Physical dimension
xviii, 278 p.
24 cm.
ill.
Summary / review / table of contents
No summary / review / table of content available
Copies
| Access no. |
Call number |
Location |
Status |
| 06136/97 |
658.812 Hay M |
N/A |
Available |