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Customer care: how to improve competitiveness, staff motivation and profitability in today's service driven organization

Cook, Sarah Unknown Kogan Page (London, 1997) (eng) English 0749420758 Unknown 2nd ed. Unknown Unknown Index: p 216-222

Physical dimension
222 p. 24 cm. ill.

Summary / review / table of contents

No summary / review / table of content available


Copies
Access no. Call number Location Status
02124/97 658.812 Coo C N/A Available