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What customers value most: how to achive business transformation by focusing on processes that touch your customers, satisfied customers, increased revenue, improved profitability

Brown, Stanley A. Unknown Unknown (Toronto, 1995) (eng) English 0471641235 Unknown Unknown ORGANIZATIONAL EFFECTIVENESS; Unknown Unknown

Physical dimension
xvi, 304 p. 24 cm. ill.

Summary / review / table of contents

No summary / review / table of content available


Copies
Access no. Call number Location Status
04077/96 658.812 Bro W N/A Available