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Service breakthroughs: changing the rules of the game
Heskett, James L.
Additional author
Sasser, W. Earl
Publisher
The Free Press
Year of publication
1990
Publication place
New York
Language
(eng) English
ISBN
0029146755
Series
Not available
Edition
Not available
Subject
SALES MANAGEMENT
Note
Not available
Abstract
Not available
Number of pages
xii, 306 p.
Dimension
24 cm.
Other description
Not available
Summary / review / table of contents
Not available
Copies
Access no.
Call number
Location
Status
00659/94
658.812 Hes S
Not available
Available
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