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Take their breath away: how imaginative service creates devoted customers

Bell, Chip R. Patterson, John R. John Wiley & Sons, Inc (Hoboken, New Jersey, 2009) (eng) English 9780470443507 Unknown Unknown CUSTOMER INDUSTRIES; Unknown Unknown
Physical dimension
x, 294 p. 24 cm. ill.
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Access no. Call number Location Status
02720/12 658.812 Bel T Library - 7th Floor Available