Business process management and the balanced scorecard: using processes as strategic drivers

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Business process management and the balanced scorecard: using processes as strategic drivers

Author Smith, Ralph F. Additional authorUnknown Publisher John Wiley & Sons, Inc. (Hoboken, New Jersey, 2007) Language(eng) English ISBN9780470047460 SeriesUnknown EditionUnknown SubjectPRODUCTION MANAGEMENT-QUALITY CONTROL; NoteUnknown AbstractUnknown

Physical dimension

Number of pagesx, 227 p. Dimension21 cm. Other descriptionill.

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Access no.	Call number	Location	Status
Access no.00866/11	Call number658.51 Smi B	LocationLibrary - 7th Floor	Status Available