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Business process improvement workbook: documentation, analysis, design, and management of business process improvement
McGraw-Hill
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(eng) English
9780070267794
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Appendix: p. 241 - 309
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xix, 314 p.
24 cm.
ill.
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Access no. Call number Location Status
00871/11 658.51 Har B Library - 7th Floor Available
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