Perfect phrases for customer service: hundreds of tools, techniques, and scripts for handling any situation
Bacal, Robert
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McGraw-Hill (New York, 2005)
(eng) English
007144453X
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CUSTOMER SERVICES;
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Physical dimension
xv, 222 p.
20 cm.
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Summary / review / table of contents
No summary / review / table of content available
Copies
| Access no. |
Call number |
Location |
Status |
| 04116/06 |
658.812 Bac P |
ELTC |
Available |