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The big book of customer service training games: quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers

Carlaw, Peggy Deming, Vasudha Kathleen McGraw-Hill (New York, 1999) (eng) English 0070779740 Unknown Unknown GROUP GAMES; Unknown Unknown
Physical dimension
xiv, 209 p. 23 cm. ill.
Summary / review / table of contents

No summary / review / table of content available

Copies
Access no. Call number Location Status
02165/05 658.812 Car B Library - 7th Floor Available