Service quality: research perspectives

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Service quality: research perspectives

Author Schneider, Benjamin Additional authorWhite, Susan S. Publisher Sage Publication , Inc. (Thousand Oaks, California, 2004) Language(eng) English ISBN0761921478 SeriesFoundations for organizational science EditionUnknown SubjectCUSTOMER SERVICES-MANAGEMENT-RESEARCH; NoteUnknown AbstractUnknown

Physical dimension

Number of pagesxiii, 185 p. Dimension23 cm. Other descriptionill.

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