Emerald Business Management and Economics Ebooks 2019
Includes bibliographical references and index
In evolving crises, managing teams often have little information and fewer resources. This book proposes a model for more effective decision making early in the evolution of a crisis, before disaster response plans are activated.
online resource (xvii, 149 p.)
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Prelims
Chapter 1 Introduction: Setting a Standard for Service
Chapter 2 Public Sector Responses to Radical Change: An Analysis of Theoretical Models
Chapter 3 Public Sector Cases: Decision-making and Response
Chapter 4 The Results
Chapter 5 Conclusions and Reflections
Appendix 1 Online Survey
Appendix 2 Focus Group Discussions: Workshop-based Setting
Bibliography
Index