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Pengaruh kualitas layanan terhadap kesetiaan pelanggan dengan kepuasan pelanggan sebagai variabel intervening pada The Win Hotel Surabaya
Surya, Kelvin
Additional author
Not available
Publisher
FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra
Year of publication
2018
Publication place
Surabaya
Language
(ind) Indonesian
ISBN
Not available
Series
Skripsi
Edition
Not available
Subject
HOTELS--CUSTOMER SERVICES
Note
Appendix: p. 55-65
Abstract
Not available
Number of pages
xiv, 65 p.
Dimension
30 cm.
Other description
ill.
Summary / review / table of contents
Not available
Copies
Access no.
Call number
Location
Status
01213/19
((T)) MAN 36-0692 P
Library - 8th Floor
Available
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