Chapter 1: Change is Inevitable, Growth is Optional.
Globalization Changes the Game ;
Paradigms Drive Organizational Behavior and Culture ;
Assessing Your Company's Culture ;
Levels of Cultural Maturity ;
Building a Case for Change ;
Paradigms Can Encourage or Constrain Innovation ;
Notes –
Chapter 2: Putting the Business in Perspective.
Defining and Understanding Business Objectives ;
Defining the Business within the Context of the Market ;
Developing Your Vision ;
Adding SWOT Analysis Puts the Business in Perspective ;
Principle of Creative Tension ;
Notes—
Chapter 3: Market Drivers and the Dynamics of Change.
Supply Chain is Marketing a Tool for Analyzing the Market Environment Impacting the Supply Chain ;
Scanning the Market Environment for Drivers of Change ; Systems Thinking Your Strategy for Managing in a Changing Market ;
Notes—
Chapter 4: Business Structures Are the Levers of Change.
You Can't Break Down the Silos: Collaboration Is the Key ;
Understanding the Business Structures and Processes That Govern the Behavior of the Organization ;
Vertical and Horizontal Business Structures and Drivers ;
Everything that Gets Done Gets Done through a Process ... ;
Business Process Management –
Chapter 5: If You're Driven by Demand, You're Probably Being Driven Crazy.
What Are the Demand Creation Structure Process Types? ;
Demand Creation Processes Impact Demand Fulfillment ;
Behavior Dramatically ;
Guess What? The Forecast is Wrong, Deal with It ;
Forecasting Is as Much about Art as It Is about Science ;
Event-Driven Forecasting Is a Best Practice Imperative ;
Extend Collaborative Processes to the Customer (and Supplier) ;
Note –
Chapter 6: Supply Chain Management: A Pipeline of Opportunity.
Understanding the Demand Fulfillment Structure ;
Major Operating Functions of the Demand Fulfillment Structure ;
Procurement, Production, and Logistics ;
Lean Six Sigma Is Not an Option –
It's a Requirement ;
Leveraging Supply Chain Capability for Synchronization ;
Strategy, Planning, and Execution ;
Notes –
Chapter 7: Okay, We Need Management Commitment;
So, How Do We Get It?
Understanding the Demand Performance Structure ;
You Can't Manage What You Can't Measure ;
Process Types That Drive the Demand Performance Structure ;
What Keeps the CEO and CFO Up at Night? ;
How Does Operations (Supply Chain) Excellence Impact the Income Statement and Balance Sheet to Drive Return on Invested Capital? ;
Notes –
Chapter 8: Technology Drives the Waves of Change.
Scanning the Horizon for Technology Developments ;
What Emerging Technologies are Likely to Impact the Supply Chain? ;
How Does Technology Impact the Organization? ;
How Can Information Technology Enable Business Operations to Maximize Return? –
Chapter 9: Making the Journey Happen.
We got Management Commitment, What Do We Do Now? ;
Developing an Operating Plan and Creating a Culture for Change ;
Benchmarking: Perception versus Reality ;
How Do We Eat the Elephant?
Identifying Projects and Setting Priorities ;
Jump on the Bandwagon: Communicating the Game Plan and Building Operations Support ;
Note –
Conclusion: Business As Usual Has Been Canceled, Now What?
Access no. | Call number | Location | Status |
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00404/19 | 658.5 Sup | Online | Available |