Analisis kepuasan dan loyalitas konsumen terhadap tingkat penjualan di warung Bu Kris (studi kasus pada ayam penyet sebagai menu unggulan warung Bu Kris)

Creators THERESIA WIDYARATNA Contributors Filicia Chandra (Advisor 1); Soekarno (Examination Committee 1) Publisher Universitas Kristen Petra Language Indonesian Theme Digital Theses Category Undergraduate Thesis Sub category Skripsi/Undergraduate Thesis Source Skripsi No. 1482/EM/200; Theresia Widyaratna (31497202) Subjects CONSUMER BEHAVIOR; CONSUMER SATISFACTION; CUSTOMER LOYALTY

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Coverpdf292 KB
Abstract TOCpdf353 KB
Chapter 1pdf243 KB
Chapter 2pdf809 KB
Chapter 3pdf337 KB
Chapter 4pdf242 KB
Chapter 5pdf956 KB
Conclusionpdf196 KB
Referencespdf231 KB
Appendicespdf800 KB