Creators MARY BELINDA; RENY SETYAWATI Contributors Sautma Ronni Basana (Advisor 1); Drs. Sugiono Sugiharto, M.M., Ph.D. (Examination Committee 1) Publisher Universitas Kristen Petra Language Indonesian Theme Digital Theses Category Undergraduate Thesis Sub category Rancangan Usaha Source Rancangan Usaha No. 109/EM/2002; Mary Belinda (31495203), Reny Subiyanto (31495239) Subjects INDUSTRIAL MANAGEMENT; MANAGEMENT; CAFETARIAS-MANAGEMENT