Cousins, JohnWeekes, Suzanne
Hodder Education (London, 2014) (eng) English9781471807954Unknown9th ed.FOOD SERVICE MANAGEMENT; UnknownUnderstand both the key concepts and modern developments within the global food and beverage service industry with this new edition of the internationally respected text. An invaluable reference for trainers, practitioners and anyone working towards professional qualifications in food and beverage service, this new edition has been thoroughly updated to include a greater focus on the international nature of the hospitality industry. In addition to offering broad and in-depth coverage of concepts, skills and knowledge, it explores how modern trends and technological developments have impacted on food and beverage service globally. - Covers all of the essential industry knowledge, from personal skills, service areas and equipment, menus and menu knowledge, beverages and service techniques, to specialised forms of service, events and supervisory aspects - Supports a range of professional food and beverage service qualifications, including foundation degrees or undergraduate programmes in restaurant, hotel, leisure or event management, as well as in-company training programmes - Aids visual learners with over 200 photographs and illustrations demonstrating current service conventions and techniques
Physical dimension
xiv, 466 p.26 cm.ill.
Summary / review / table of contents
1. The food service industry --
2. Staff attributes, skills and knowledge --
3. Food and beverage service areas and equipment --
4. The menu, menu knowledge and accompaniments --
5. Beverages --
non-alcoholic and alcoholic --
6. The service sequence (table service) --
7. The service sequence (self-service, assisted service and single point service) --
8. The service of breakfast and afternoon tea --
9. Specialised forms of service.