Service recovery actions di biro perjalanan wisata "X" dan biro perjalanan wisata "Y"
Soesilo, Juwita Oktodha
Ing, Lie
Unknown (Surabaya, 2003)
(ind) Indonesian
Unknown
Tugas Akhir
Unknown
TRAVEL AGENTS;
Unknown
Unknown
Physical dimension
viii, 21 p.
30 cm.
Unknown
Summary / review / table of contents
No summary / review / table of content available
Copies
| Access no. |
Call number |
Location |
Status |
| 03867/03 |
(TD) 338.4791 Soe S |
N/A |
Available |
| 03868/03 |
(TD) 338.4791 Soe S |
N/A |
Available |