Author Freeman, Ruth Additional authorHumphris, Gerry Publisher Quintessence (London, 2006) Language(eng) English ISBN1850970998 SeriesQuintessentials of dental practice EditionUnknown SubjectDENTISTRY;COMMUNICATION;DENTAL PUBLIC HEALTH;DENTISTRY--PRACTICE;DENTAL PERSONNEL AND PATIENT; NoteUnknown AbstractThis book focuses on major communication challenges in clinical practice that is, communicating effectively with anxious, 'difficult' or dissatisfied patients; communicating and integrating preventive and oral health messages and education in primary dental care; and finding ways to improve patient care without adding to the stress of frontline clinical practice. Implementing the strategies devised by these international experts can dramatically improve the success of any dental practice.

Number of pages104 pages Dimension22 cm Other descriptionIllustration, Index