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Analisa pengaruh faktor pre-sale dan post-sale terhadap kepuasan konsumen dalam pembelian tiket secara online di maskapai penerbangan Indonesia

Sanjaya, David Wahyu Unknown Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra (Surabaya, 2012) (ind) Indonesian Unknown Skripsi Unknown CONSUMERS-RESEARCH; Appendix : p. 86 - 108; Unknown
Physical dimension
xxvii, 108 p. 30 cm. Unknown
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04229/12 (T) 658.8343 San A Library - 8th Floor Available