Measuring your library's value: how to do a cost-benefit analysis for your public library
UnknownElliott, Donald S.
American Library Association (Chicago, Ill, 2007) (eng) English9780838909232UnknownUnknownPUBLIC LIBRARIES-EVALUATION-HANDBOOKS, MANUALS, ETC.; Glossary: p. 175 - 176; Appendix: p. 125 - 174; Unknown