Service management: operations, strategy, information technology
Fitzsimmons, James A.
Fitzsimmons, Mona J.
McGraw Hill (Boston, Massachustts, 2008)
(eng) English
9780071263467
Unknown
6th ed.
SERVICE INDUSTRIES-MANAGEMENT;
Appendix : p. 508 - 516; CD-ROM;
Unknown
Physical dimension
xvii, 537 p.
28 cm.
ill.
Summary / review / table of contents
No summary / review / table of content available
Copies
| Access no. |
Call number |
Location |
Status |
| 02568/08 |
338.47068 Fit S |
Library - 7th Floor |
Available |