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Conflict resolution for the helping professions

Barsky, Allan Edward Unknown Brooks/Cole Thomson Learning (Belmont, CA, 2000) (eng) English 053435923X Unknown Unknown HUMAN SERVICES-VOCATIONAL GUIDANCE; Appendix: p. 263 - 300; Glossary: p. 263 - 268; This hands-on text provides the theory, skills, and exercises to prepare readers for an array of conflict situations. It encourages developing professionals to see themselves as reflective practitioners in the roles of negotiators, mediators, and advocates.

Physical dimension
xiv, 317 p. 23 cm. ill.

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04567/05 303.69 Bar C Library - 7th Floor Available