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Managing for quality in the hospitality industry

King, John H. Cichy, Ronald F. Pearson Prentice-Hall (Upper Saddle River, NJ, 2006) (eng) English 0130945897 Unknown Unknown TOTAL QUALITY MANAGEMENT; Glossary: p. 279 - 289; Unknown
Physical dimension
xx, 298 p. 27cm. ill.
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03599/05 647.940684 Kin M Library - 7th Floor Available