Complain topedia - the art of complaint handling: keluhan tamu yang sering terjadi di hotel dan kunci solusinya
Cholil, Mohammad
Soenarno, Adi
C.V Andi Offset (Yogjakarta, 2014)
(ind) Indonesian
9799792942798
Unknown
Ed.1
CONSUMER SATISFACTION;
Unknown
Unknown
Physical dimension
xvi, 184p.
23 cm.
ill.
Summary / review / table of contents
No summary / review / table of content available
Copies
| Access no. |
Call number |
Location |
Status |
| 01785/19 |
647.94 Cho C |
Library - 7th Floor |
Available |