Examining the role of well-being in the marketing discipline

Author
Additional Author(s)
  • Perrewé, Pamela L.
  • Harms, Peter D.
Publisher
Bingley, UK: Emerald Group Publishing Limited, 2019
Language
English
ISBN
9781789739459
Series
Research in occupational stress and well being, Vol. 17
Subject(s)
  • JOB STRESS
  • QUALITY OF WORK LIFE
  • WELL-BEING
Notes
  • Emerald Busines Management and Economics Ebooks 2019
  • Includes index
. .
Abstract
Volume 17 of Research in Occupational Stress and Well Beingis focused on the stress and well-being related to the marketing discipline. This volume is focused on the connections between employee stress, health, and well-being as it relates to marketing; sales; customers.
Physical Dimension
Number of Page(s)
1 online resource (xvii, 165 p.)
Dimension
-
Other Desc.
-
Summary / Review / Table of Content
Prelims
Chapter 1: Selling to All Involved: A Contingent Model Linking Internal Selling Behavior to Salesperson Role Stress and Sales Performance
Chapter 2: Stress and Well-Being at the Consumer–Employee Interface
Chapter 3: Occupational Stress and Well-Being of Persuasion Agents
Chapter 4: Leading the Service-Profit Chain: How Leaders’ Behaviors Can Affect Customer Experience
Chapter 5: A Meta-Analysis on Positive Psychology Correlates of Sales Performance
Chapter 6: Customer Service Stress: A Meta-Analysis of Customer Mistreatment
Chapter 7: Stress Tolerance Considerations for Sales Personnel
Index
Exemplar(s)
# Accession No. Call Number Location Status
1.00310/20158.7 ExaOnline !Available

Similar Collection

by author or subject