This best-selling and market-leading text gives students a thorough understanding of the core concepts and key topics of management control and related performance measurement and incentive systems, processes, and critical trade-offs in their design and use, employing a wide range of international case studies and real-life examples.
xviii, 773 p.
25 cm.
ill.
Preface --
Acknowledgements --
The control function of management --
Management and control --
Management control alternatives and their effects --
Results controls --
Action, personnel, and cultural controls --
Control system tightness --
Control system costs --
Designing and evaluating management control systems --
Financial results control systems --
Financial responsibility centers --
Planning and budgeting --
Incentive systems --
Performance measurement issues and their effects --
Financial performance measures and their effects --
Remedies to the myopia problem --
Using financial results controls in the presence of uncontrollable factors --
Corporate governance, important control-related roles, and ethics --
Corporate governance and boards of directors --
Controllers and auditors --
Management control-related ethical issues --
Management control when financial results are not the primary consideration --
Management control in not-for-profit organizations --
Index.