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Marketing services: competing through quality
Berry, Leonard L.
Parasuraman, A.
The Free Press
1991
New York
(eng) English
002903079X
Not available
Not available
SERVICE INDUSTRIES-MARKETING
Not available
Index: p. 205-212
xi, 212 p.
24 cm.
ill.
Not available
Access no. Call number Location Status
03062/95 658.8 Ber M Not available Available
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