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Lean six sigma for service: How to use lean speed and six sigma quality to improve services and transactions
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McGraw-Hill
2003
New York
(eng) English
0071418210
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xiv, 386 p.
23 cm.
ill.
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Access no. Call number Location Status
03830/05 658.562 Geo L SDF Available
00220/14 658.562 Geo L Not available Removed
00221/14 658.562 Geo L Not available Removed
02659/10 (Res) 658.562 Geo L Library - 7th Floor Available
00223/14 658.562 Geo L Not available Removed
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