Login
Login
Back
Add bookmark
Customer relationship management: integrating marketing strategy and information technology
Zikmund, William
McLeod, Raymond
Pearson Addison-Wesley
2003
Hoboken, NJ
(eng) English
0471271373
Not available
Not available
CUSTOMER RELATIONS
Not available
Not available
xix, 179 p.
23 cm.
ill.
Not available
Access no. Call number Location Status
03407/05 658.812 Zik C Library - 7th Floor Available
Similar collections by subject
Managing customers as investments: the strategic value of customers in the long run
Gupta, Sunil
Get noticed... get referrals: build your client base and your business by making a name for yourself
Lublin, Jill
Pelanggan adalah bestie
Khosuma, Johan Alvin
Customer relationship management: the bottom line to optimizing your ROI
Anton, Jon
Customer relations and rapport: proffesional development series
Forde, John E.
Relationship marketing: management of customer relationships
Bruhn, Manfred
Harvard business review on customer relationship management
What the customer wants you to know: how everybody needs to think differently about sales
Charan, Ram
Beyond advertising: reaching customers through every customer touchpoint
Wind, Yoram (Jerry)
How to manage customer voice : Panduan mengelola suara pelanggan sebagai kunci keberhasilan perusahaan mewujudkan kepuasan pelanggan untuk membangun citra perusahaan di masa depan
Haryono, P.M. Budi
Close
Download QR code