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Collaborative customer relationship management: taking CRM to the next level
Kracklauer, Alexander H.
Mills, D. Quinn
Springer-Verlag
2004
Berlin
(eng) English
3540002278
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CUSTOMER RELATIONS
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xi, 273 p.
24 cm.
ill.
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Access no. Call number Location Status
01168/05 658.812 Kra C Library - 7th Floor Available
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