Creators SHEN BIE Contributors Prof. Dr. Drs. Ec. Eddy Madiono Sutanto, M.Sc. (Advisor 1); Hartono Subagio (Examination Committee 1) Publisher Universitas Kristen Petra Language Indonesian Theme Digital Theses Category Undergraduate Thesis Sub category Skripsi/Undergraduate Thesis Source Skripsi No.1435/EM/2000; Shen Bie (31494155) Subjects PERSONNEL MANAGEMENT; INDUSTRIAL RELATIONS